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1
Introduction
05:25
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2
Chapter One - Creating rapport
04:57
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3
Chapter Two - Rapport building in business
07:40
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4
Chapter Three - Screener as ally
11:35
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5
Chapter Four - OGGI
10:43
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6
Chapter Five - Introducing REAPP
10:06
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7
Chapter Six - Power of the story
03:25
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8
Review
02:01
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9
Credits
02:01
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